Advocate for your customers with insights

Educate and empower your company on what's most important to your customers in their own words.

Steve Vakeeswaran Testimonial
"It's a great voice of the customer tool, because I'm able to clip and share feedback with my product team on what our conversations look like."
Shareil Nariman, Head of Customer Success
Arrows

Loved by thousands of customer success teams

Easily Advocate for Your Customers

Nobody knows customers better than Customer Success teams. But communicating that knowledge can be frustrating. Now it's easy to capture and share what's most important to customers.

Empower Your Product & Marketing Teams

Turn your everyday customer meetings into a gold mine for your product and marketing teams. Give them the power of direct product feedback or candid testimonials.

One Source of Customer Knowledge

When you use Grain on your customers meetings, you have one place to truly understand customers. Onboarding new customer success managers or coaching current team members becomes a breeze.

How Customer Success Managers Use Grain

No more manual notes

With Grain, you can truly listen and be present in your customer meetings. We'll capture everything for you.

Catch all the product feedback and customer testimonials

Become your product & marketing teams' favorite person by empowering them with golden insights from customers.

Create compilations of customer insights

Remix and combine customer clips to tell a powerful narrative.

Guillaume Cabane Testimonial
"I use Grain to move my agenda. How can you refute the customer?"
Guillaume Cabane
General Partner
Steve Vakeeswaran Testimonial
"It strengthens Sales and CS people's relationship with Product."
Steve Vakeeswaran
Head of Sales & Expansion

Advocate for your customers with Grain

Securely record, transcribe, highlight, and share every video call.
14-day free trial
Free and paid seats
Cancel anytime
97% of teams stay on Grain after 12 months
For Customer Success

Advocate for your customers with insights

Educate and empower your company on what's most important to your customers in their own words.

Grain AI Notetaker integrations with Hubspot, Salesforce & Slack.

Always accurate hand-off notes from Sales

...even if the reps don’t do a great job. 
Automatically capture key details from demo to closing so you have the full context for each new customer.

Organize and share key moments

Share your customers love - or lack of it
- across teams.
Highlight, organize, and share customer insights to stay aligned on customer needs.

Auto-extract CSAT, NPS, and more

Seamlessly extract and orgainze mentions across all meetings and customers.
Identify customer sentiment, feature requests, and success milestones all within Grain.

It strengthens Sales and CS people’s relationship with Product.

Steve Vajeeswaran
Head of Sales & Expansion at Zapier

I use Grain to move my agenda. How can you refute the customer?

Guillaume Caane
General Partner at HyperGrowth Partners

Grain integrations + sharing destinations

Native integrations with HubSpot, Salesforce, Zapier, Slack, and more make it effortless to share your customer call insights anywhere you need them.

Explore Integrations
Grain AI Notetaker integrates your calendar, video conferencing solution, automation, and CRM

How Grain stacks up

Grain is best-in-class for conversational intelligence.
Summary Quality
Ease of use
Sales Coaching
Time to ROI
Starting Pricing
Commitment
Grain
Summary Quality
9.8
Ease of use
9.4
Sales Coaching
9.0
Time to ROI
<6 months
Starting Pricing
$15
per user
Commitment
None
Gong
Summary Quality
9.6
Ease of use
9.3
Ease of use
9.0
Time to ROI
12 months
$100
per user
Starting Pricing
Annual
$9k min spend
Commitment
Clari
Summary Quality
9.2
Ease of use
9.1
Ease of use
8.4
9 months
Time to ROI
$60
per user
Starting Pricing
Annual
$15k min spend
Commitment
Otter
Summary Quality
8.7
Ease of use
9.0
Ease of use
__
6 months
Time to ROI
$10
per user
Starting Pricing
None
Commitment
Fathom
Summary Quality
9.7
Ease of use
9.8
Ease of use
__
< 6 months
Time to ROI
$19
per user
Starting Pricing
None
Commitment

Advocate for your customers with Grain

Securely record, transcribe, highlight, and share every video call.
14-day free trial
Free and paid seats
Cancel anytime
97% of teams stay on Grain after 12 months